Contact Sanitas in English and Spanish (atención al cliente Sanitas)
Talk to a real, registered Sanitas agent, authorised since 2011, with a genuine office in Marbella. English and Spanish spoken, open Monday to Friday, 8am–6pm, and Saturday, 9am–2pm by phone or email. Get information, a personalised quote, or help managing your Sanitas policy. Email info@healthplanspain.com, or call (+34) 952 835 600 in English or (+34) 951 768 092 in Spanish, and we deal with Sanitas for you on any policy we arrange.
Ways to reach our Marbella office
Call us from the UK
(+44) 203 966 4814Want to switch plans or check if your current plan still fits your needs?
Email us
info@healthplanspain.comSend your question or your policy details and we answer by email, in English or Spanish.
Opening hours
Monday–Friday, 8am–6pm, and Saturday, 9am–2pm by phone or email
English & Spanish spoken. Registered Sanitas agent (code 22395), a Sanitas agent since 2011.
Trying to reach Sanitas customer service? Talk to us first
We are a registered Sanitas agent: real people, not an automated line. Our English and Spanish team helps with quotes, cover, claims, switching from another insurer, and managing your existing Sanitas policy, Monday to Friday, 8am to 6pm, and Saturday, 9am to 2pm.
Registered with the Direccion General de Seguros y Fondos de Pensiones (DGSFP) under our own name, C0320X5769518Z · Sanitas agent code 22395 · a Sanitas agent since 2011.
Already a member? The app lets you book appointments, check co-payments and request reimbursements. See the questions Sanitas members ask most, or find a Sanitas doctor or hospital in our medical directory. Our phone numbers in English and Spanish are listed below.
How do I get a Sanitas quote and apply in English?
You can get a Sanitas quote and apply in English through HealthPlan Spain, an authorised Sanitas agent in Marbella, at the same price as buying direct from Sanitas. Get an instant quote online for your age and province, then choose the plan and start date and complete the health questionnaire in English.
- Get a quote: an instant Sanitas quote for your age and province, with the plans side by side.
- Apply in English: choose the plan and the start date, and complete the health questionnaire.
- We arrange the policy: HealthPlan Spain arranges it with Sanitas, and Sanitas policies start on the first of a month.
Key facts about HealthPlan Spain
- Authorised Sanitas agent: HealthPlan Spain is Sanitas Commercial Office 22395, the office of Sean Guy, registered with the Dirección General de Seguros y Fondos de Pensiones (DGSFP) as insurance mediator C0320X5769518Z.
- Appointed by Sanitas: Sanitas, part of the Bupa group, appoints and pays HealthPlan Spain, so you pay the same premium as buying from Sanitas.
- English from start to finish: the same team handles your quote, application, renewal and claim questions, in English or Spanish.
- Moving to Spain: the Sanitas Residents Visa plan can be arranged from your home country, and we arrange the certificate you submit with your visa application.
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Send a message
Do you have any inquiries, or want to schedule a call?
Our phone numbers, in English and Spanish (teléfonos de HealthPlan Spain)
HealthPlan Spain is the authorised Sanitas agent, code 22395. Call us about anything on your Sanitas policy, from a quote to a claim, and we deal with Sanitas for you.
| What you need | Language | Number |
|---|---|---|
| Quotes, cover questions, claims, reimbursements and policy changes | English | (+34) 952 835 600 |
| Atención al cliente en español | Spanish | (+34) 951 768 092 |
| Email, any subject | English or Spanish | info@healthplanspain.com |
We are open Monday to Friday 8am to 6pm and Saturday 9am to 2pm. Outside those hours, email us and we reply on the next working day. The Sanitas 24-hour emergency and assistance lines are listed in your policy documents.
In a life-threatening emergency call 112, free from any phone, with English-speaking operators. Waiting periods do not apply to emergencies: read our guide to emergencies in Spain with Sanitas.
Contacto Sanitas y atención al cliente en inglés y español: oficina de agente en Marbella
HealthPlan Spain es la oficina del agente Sanitas 22395 en Marbella. Sean Guy, agente exclusivo de Sanitas, está inscrito en la Dirección General de Seguros y Fondos de Pensiones con el código C0320X5769518Z. Atendemos en inglés y en español de lunes a viernes de 8:00 a 18:00 y los sábados de 9:00 a 14:00, por teléfono o por correo electrónico.
Teléfono en español: (+34) 951 768 092. Teléfono en inglés: (+34) 952 835 600. Correo electrónico: info@healthplanspain.com. Dirección: Calle Valentuñana 2, 29601 Marbella (Málaga).
Ayudamos con presupuestos, coberturas, reembolsos, cambio desde otra aseguradora y la gestión de su póliza Sanitas. Si busca el teléfono de atención al cliente de Sanitas, llame a nuestra línea en español, el (+34) 951 768 092: nos ocupamos de todo con Sanitas por usted.
Compare los seguros de salud Sanitas o busque un médico o centro Sanitas en nuestro directorio médico.
Preguntas frecuentes sobre el teléfono de Sanitas
¿Cuál es el teléfono de atención al cliente de Sanitas?
HealthPlan Spain, la oficina del agente Sanitas 22395 en Marbella, atiende a sus clientes en español en el (+34) 951 768 092 y en inglés en el (+34) 952 835 600. Horario: de lunes a viernes de 8:00 a 18:00 y los sábados de 9:00 a 14:00. Nos ocupamos de presupuestos, coberturas, reembolsos y cualquier gestión de su póliza con Sanitas.
¿Cuál es el número de contacto y el correo electrónico para llamar a Sanitas en español?
Para hablar en español, llame a HealthPlan Spain al (+34) 951 768 092, o escriba a info@healthplanspain.com. Le ayudamos con autorizaciones, reembolsos y cualquier gestión de su póliza, y nos ocupamos de todo con Sanitas por usted.
Sanitas contact questions, answered
What is the Sanitas customer service phone number?
HealthPlan Spain, the authorised Sanitas agent, handles customer service for the Sanitas policies it arranges. Call (+34) 952 835 600 in English or (+34) 951 768 092 in Spanish. You can also email info@healthplanspain.com. We deal with Sanitas for you.
Can I contact Sanitas in English?
Yes. HealthPlan Spain is a registered Sanitas agent with an English and Spanish speaking office in Marbella. You can call or email us in English. Policy documents can be sent to you in English on request.
What is the Sanitas emergency number?
In a life-threatening emergency call 112, which is free from any phone and has English-speaking operators. For anything urgent about your cover, call our office. The Sanitas 24-hour emergency and assistance lines are listed in your policy documents. Waiting periods do not apply to emergencies.
What are the Sanitas customer service opening hours?
Our Sanitas agent office in Marbella is open Monday to Friday 8am to 6pm and Saturday 9am to 2pm. Outside those hours, email us and we reply on the next working day.
Can I manage my Sanitas policy through HealthPlan Spain?
Yes. As your registered Sanitas agent we help with quotes, cover questions, claims, switching from another insurer and changes to your existing policy, in English or Spanish. To change your policy details, call or email us.
How do I book a Sanitas appointment or find a doctor?
You can call to make an appointment, and in many cases you can book in the app. Use our medical directory to find Sanitas doctors, hospitals and centres by province and town.
How do I request a reimbursement from Sanitas?
In the app, tap More, then Administrative Procedures, then Reimbursements, and follow the steps to upload your invoice and give your bank details. Our reimbursement guide walks through it, or email us and we will help.
Is HealthPlan Spain part of Sanitas?
HealthPlan Spain is an authorised Sanitas agent, Sanitas Commercial Office 22395: the Marbella office of Sean Guy, registered insurance mediator C0320X5769518Z. Sanitas appoints and pays us, and your policy is insured by Sanitas, S.A. de Seguros, part of the Bupa group.
What happens after I apply for Sanitas through HealthPlan Spain?
After you apply, HealthPlan Spain arranges the policy with Sanitas, and the policy starts on the first of a month. Once your policy is activated, Sanitas sends you a text message with the link to the app. Our team supports you in English for the life of the policy.
Where is the Sanitas agent office in Marbella?
HealthPlan Spain is at Calle Valentuñana 2, 29601 Marbella, Málaga. It is the office of Sean Guy, a registered insurance mediator authorised and regulated by the Direccion General de Seguros y Fondos de Pensiones (DGSFP), registration code C0320X5769518Z.
Reviewed by Sean Guy, authorised Sanitas agent, code 22395. Updated September 2026.