Can other members of my policy use my member card?

No. Each member on the policy is issued with their own Sanitas member card, which is personal and non-transferable. You must use your own card - you cannot use the card of another member of your policy, and they cannot use yours.

Service providers will ask for photo identification along with the card, so every member needs to present their own card and I.D. when attending an appointment. If a member of your policy has not received their card yet, they can use the digital card in the app in the meantime. Once your policy is activated, Sanitas sends you a text message with the link to the app. If a card has not arrived, email us at info@healthplanspain.com or call (+34) 952 835 600 and we will arrange a new card for you.