All you need to know about your Sanitas member card

Your Sanitas card identifies you as a Sanitas customer and gives you access to the services as per the plan that you have purchased. Upon arrival for an appointment, please ensure that you present your member card + Photo Identification to the receptionists' of your preferred Sanitas service providers. In any case you are advised to carry your member card at all times in case urgent medical assistance is required.

On the reverse of your member card you will find the following important telephone numbers to manage your health:

customer service / emergency 24 hours / medical advice 24 hrs / assistance abroad.

If you lose your Sanitas member card then please email us at info@healthplanspain.com or call (+34) 952 835 600, we will void the lost card and send a new one by post. You can also re-order your card in the app. Once your policy is activated, Sanitas sends you a text message with the link to the app.