While Spain is considered one of the safest countries in Europe, crime does occur — and knowing how to report it properly can make all the difference. Whether you’re a resident or tourist, if you’re a victim or witness of a crime, you have the right to file a denuncia — a formal police report that can initiate legal proceedings or support an insurance claim.
Living in Spain Police and paperwork
Denuncia: How To Report A Crime In Spain
This 2025 guide walks you through when and how to file a denuncia in Spain, the different methods available, and what to expect once your report is submitted.
What Is a Denuncia?
A denuncia is an official statement submitted to law enforcement to report a crime, incident, or violation of the law. It can be made by anyone — a victim, a witness, or someone reporting a lost item. You do not need to be a Spanish citizen or legal resident to file one.
There are two types of denuncia:
- Denuncia penal – for criminal offences (e.g. theft, assault, vandalism)
- Denuncia administrativa – for civil or administrative issues (e.g. noise complaints, housing violations)
When Should You File a Denuncia?
File a denuncia when you experience or witness any of the following:
- Theft or burglary (e.g. phone, wallet, or vehicle stolen)
- Damage to your property or vehicle
- Violent or non-violent crime (assault, harassment, scams)
- Domestic violence or gender-based violence
- Squatting or illegal occupation of your property
- Lost or stolen identity/residency documents
- Suspicious activity or public disorder
You can also file a denuncia if you find lost property or are the target of fraud (online or offline).
How to File a Denuncia in 2025
There are three main ways to report a crime:
- 1. In Person: Go to your nearest police station (comisaría). This is required for serious crimes (e.g. assault, sexual violence, domestic abuse).
- 2. By Phone: Call the national denuncia hotline on 902 102 112. English-speaking agents are available from 9:00 a.m. to 9:00 p.m. daily.
- 3. Online: You can pre-file a report using the official website:
Policia: OVD
Note: You must visit a police station within 48 hours to sign the report and make it official.
To find your nearest police station, use the national locator tool:
Policia: Dependencias localizador
More options explained here:
Policia: Denuncias
Documents You’ll Need
- Valid ID (passport, DNI, or NIE certificate)
- Proof of address (if applicable)
- Details of the incident (date, time, location, items lost/damaged)
- Receipts or photos of stolen/damaged items (for insurance)
If your Spanish is limited, bring a translator or Spanish-speaking friend. Many police stations do not offer interpreters unless it’s a tourist-heavy area.
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- For violent or sexual offences, you must file the report in person — not online or by phone.
- Reports filed in person are prioritised over those submitted online.
- Once your online report is filed, you must go in person within 48 hours to sign and validate it — otherwise, it is invalid.
What Happens After Filing?
Once submitted and signed, the denuncia becomes an official legal document. The police may:
- Open an investigation (if applicable)
- Pass the case to a public prosecutor (fiscal)
- Issue a report for insurance or administrative purposes
If you're reporting a crime for insurance purposes (e.g. burglary, theft), be sure to get a signed copy of the report and verify its details. Your insurer will likely ask for it when processing your claim.
What If You Receive a Denuncia?
Being served with a denuncia doesn't automatically mean you're guilty. It simply means someone has filed a complaint against you. Common reasons include:
- Noise complaints from neighbours
- Community disputes
- Traffic violations or civil disagreements
You’ll usually be notified by the town hall or police. You’ll have a fixed deadline (usually 10–15 days) to respond or present your version of events. Minor cases may be dropped entirely. More serious ones may be referred to a public prosecutor.
Lost or Stolen Residency Documents?
If your residency document (TIE/NIE) is lost or stolen, you must file a police report before requesting a replacement. Read our full guide here:
Lost Your Spanish TIE Or Residency Document? Here's What You Need To Do
Conclusion
Filing a denuncia in Spain is straightforward — and can be critical in ensuring your safety, protecting your rights, and validating insurance claims. Whether you're a long-term resident or just visiting, don’t hesitate to report a crime.
Bookmark this page or share it with others — because when something goes wrong, knowing what to do makes all the difference.
Also read: Understanding the Police in Spain
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Reviewed by Sean Guy, authorised Sanitas agent (agent code 22395) and DGSFP-registered insurance mediator (C0320X5769518Z), Marbella.
Written by the HealthPlan Spain team: English-speaking Sanitas health insurance specialists, helping expats in Spain get the right cover since 2011. Authorised and regulated by the DGSFP.